When can I get the price?
We usually quote within 12 hours after we get your inquiry. If you are very urgent, please inform us so we can prioritize your request.
Does your company have your own factory?
Yes, our products are factory direct supply, ensuring first-class quality and standardized manufacturing.
How long does it take to get a sample?
For existing items, you can receive samples in 5 to 7 days via Air Express. For customized requirements, it typically takes 8-12 days.
Is logo printing available?
As long as you meet our minimum orders, logo printing is available. You can send your logo file to us via email.
How do you handle items that arrive in bad condition?
Within 7 days, we can cover return shipping for goods in original condition. Between 7 days and 1 month, costs are shared or handled based on the specific problem. Please check items carefully upon arrival.
What kind of customization do you support?
We support a wide range of OEM leather goods, including specialized materials, customized dimensions, and professional branding for promotional or hotel supplies.