Frequently Asked Questions
1. What materials are used for your cosmetic bags?
Our cosmetic bags are crafted from high-quality, durable materials such as polyester, nylon, PU leather, and eco-friendly options upon request. All materials are non-toxic and waterproof.
2. Can I customize the size, color, or design?
Yes! We specialize in OEM/ODM services. You can customize sizes, colors, prints, logos, and even structural designs to fit your specific needs.
3. What is the minimum order quantity (MOQ)?
MOQ starts at 200 pieces for standard designs. For custom designs, MOQ may vary based on complexity. We offer flexible options tailored to your business.
4. How long does production take?
Standard orders typically take 15-25 days after sample confirmation. Rush orders are available for urgent needs.
5. Are your products certified?
Absolutely. Our products comply with REACH, CE, and ISO 9001 standards. We also provide third-party testing reports upon request.
6. What if I receive defective products?
We guarantee 100% quality inspection before shipment. If defects occur, contact us within 30 days for replacements or refunds.